Yearly Archives: 2017

Cybersecurity And The Value Of Your Information

November 1st, 2017|

A recent NAA series of articles by Jeremy Rasmussen, Chief Technology Officer & Cybersecurity Director of Abacode focused on the importance of informing multifamily professionals of the threat-scape and recommended best practices for dealing with Cybersecurity Issues. These articles highlighted the fact that multifamily housing industry professionals are sitting on a goldmine of information about [...]

Resident Hoarding Can Be A Problem

October 1st, 2017|

Hoarders are not just people who appear in a reality TV show or in articles on the Internet. Hoarders exist everywhere and, in every community, including in multi-family rental communities. Apartment resident hoarding can cause significant health and safety problems, both in the resident’s unit and in neighboring units. Hoarding can create pest infestations, mold [...]

THS Situation Solutions 1

September 20th, 2017|

As most of our clients know property management can be challenging, especially when you have to deal with more than routine “situations”. Because every manager, sooner or later, has to deal with an out of the norm “situation”, the Firm has a Situation Manager who oversees the handling of all client situations that come into [...]

Be Alert for Industry Scams

July 11th, 2017|

Thieves and con artists are always looking for new ways to take advantage of unsuspecting victims. As processes get automated, defrauding apartment complexes becomes less about tricking the staff and more about gaming the system. A client recently alerted THS of one such new scam in the industry. The fraudster submits an application online, making [...]

Pool Rules: Good Intentions Can Create Bad Results

May 1st, 2017|

With warmer weather comes the opening of pools along with client questions regarding appropriate pool rules and pool signs. When it comes to Pool issues there are few absolutes and pool rule issues for multi-family housing providers can be confusing, particularly when it comes to Fair Housing. Most, if not all, of the pool rules [...]

Online Review Management

April 1st, 2017|

Ratings and reviews are becoming increasingly important to apartment communities, especially those with an online presence. But negative comments posted on Google, Yelp, and the like can derail marketing and management’s efforts to appeal to prospective residents and cater to existing ones. For a long time, people in the multi-family rental industry tended to sort [...]

Airbnb Update Info For Multifamily Housing Providers

February 14th, 2017|

Airbnb while popular with the public, has elicited a negative view from the traditional hospitality industry and is making an attempt to reverse this stigma with multi-family housing providers by teaming up to create a solution that works for “everyone.” This partnership will first need to address several initial issues before any kind of arrangement [...]