The hallmark of TS is Client Service. For over two decades, clients have been calling the Firm, greeting us with the same four words, “I’ve got a situation.” In the November & December edition of the Landlord News we announced a contest, for clients to guess the date and time the ”˜TS’ Situation Board would log our 100,000th ”˜Situation.’ Call.
At 1:31 pm on Wednesday, February 26, 2020, our legal team handled the Firm’s 100,000th Situation! Since our Landlord clients needed regular situation advice, Mark conceived of the situation desk to meet this need. As a value-added service to established clients, the situation desk provides basic legal advice for no charge to create a partnership with our clients. Always being available for our clients ensures that they do not hesitate to call us about day to day legal questions because of concerns about incurring fees. Mark and Vic have always believed that better informed clients are less likely to get into trouble and if, and when they do it is usually less serious.
We are always here to answer your legal questions, but more importantly, we are here before you even have a question. TS is the leading provider of Educational Legal Workshops, Training and Webinars for Multi-Family Housing Providers in Colorado. You can Check out the TS Events schedule at thslawfirm.com/events.
This month, we are excited to announce that Ozzy Antonetty with Steadfast Management had the closest guess, winning a $500 Visa gift card and Terri Sergeant with Elkco Properties came in second winning a $250 Visa gift card. Let this be a reminder to all of our clients that reading the Landlord News pays big!
Ozzy started his career in property management 8 years ago as a Community Ambassador working in student housing in Fort Collins. His favorite part of the job comes from empowering his employees to learn and grow in their careers. When he was presented with his prize, he told us that it couldn’t have come at a better time. His birthday is over the weekend and he plans on using the gift card to make his snowboarding trip to Jackson Hole as memorable as possible. Happy Birthday, Ozzy! We can’t wait to hear about your trip.
Terri is a 12-year veteran of the rental housing industry. She was initially hired as a temporary employee but in less than a month, she proved herself to be so valuable she was made Manager. According to Terri, she loves working in property management because no two days are alike. Whether she’s talking with her residents, working on new community projects, or her attorneys stop by to give her a gift card, her days are never boring. Terri let us know that she plans on using the gift card to update her spring wardrobe. Congratulation, Terri!
Thank you to everyone who participated in our contest. We look forward to celebrating our 250,000th Situation with all of you at a future date. It will be here sooner than you can imagine.